Contact Us. 1-800-456-2255 Monday to Friday 8:30am to 8:00pm (ET)

MS Support Services

TYSABRI ActiveSource™ Coordinators are here to help.

We at Biogen Idec want to maintain a healthy dialogue with you about TYSABRI. That's why we're committed to providing you with comprehensive support services that offer information about TYSABRI and relapsing MS.

TYSABRI ActiveSource Coordinators are available to help answer your questions and to provide additional information on how to enroll in the services listed below.

Cost and insurance support with TYSABRI ActiveAccess

Active Access
  • Help paying for your treatment, regardless of your income or insurance coverage
  • Comprehensive insurance support


Ongoing therapy support with TYSABRI ActiveSupport

Active Support
  • Individualized health and wellness coaching
  • Help with setting treatment and lifestyle goals


Peer-to-peer support with TYSABRI ActiveVoices

Active Voices
  • Share treatment experiences and advice
  • Personal profiles and stories to provide inspiration


Professional support with TYSABRI ActiveNurses

Active Nurses
  • Guidance on managing your TYSABRI treatment
  • Phone counseling available 24 hours a day, 7 days a week



To speak one-on-one with a TYSABRI ActiveSource Coordinator about these services, call 800.456.2255, Monday to Friday, 8:30 AM
to 8:00 PM (ET).

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Important Safety Information

Please see full Prescribing Information (PDF) , including Boxed Warning and
Patient Medication Guide (PDF) .

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